Let Us Spin in Search Again

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Spin gives yous the freedom to move. Just download our easy-to-use, reliable app for admission to thousands of shared scooters and bikes across the country. Need a elevator? Hop on a Spin for a safe and affordable way to commute, get around campus, run an errand, or become some fresh air. Spin scooters and bikes are emissions-free, and so y'all'll also aid keep the air fresh every time you ride.

How to Take a Spin:

- Open up the app to find the nearest Spin scooter or bike.
- Unlock your Spin by scanning the QR code or by entering its ID.
- Ride safely to your destination, using bike lanes where available.
- Park responsibly, fugitive pedestrian right of ways, building entrances, and wheelchair ramps.

Want Spin scooter or bike-sharing where you live for your commute? Have feedback on your ride? Contact support@spin.pm, or find more info at www.spin.app

Mar 29, 2022

Version 2.55.0

Thanks for riding with Spin! To make your rides even more enjoyable, we update our app regularly.

What's new:
- Issues fixes and full general improvements

Ratings and Reviews

4.6 out of 5

361.5K Ratings

Kept charging!

My first feel and I plant information technology too exist also fast for me, but my son has no issues with it. I rode almost 4 min minutes and decided to end my ride and the darn thing would not stop! The app that went into a perpetual downloading fashion and the time connected on! It'due south Saturday and I called the number on the scooter itself, in add-on to ii other customer service numbers from the internet and no one picked up bc business hours are Monday through Friday. When it was all over it had been 35 minutes and at present I had to find a valid parking spot. I checked the requirements as listed on the app and still information technology took a full of 4 minutes to go information technology in the verbal spot! Omg! I was charged for 39 minutes for a 4 infinitesimal spin!! I am so disappointed!

Well, looks like I owe Spin scooter an amends...I WAS Incorrect!!! Apparently, these guys practice work the weekends. One of the calls I fabricated immune me to get out a message. I explained my event and left my email address and phone number. Afterward beingness habitation a lilliputian over an hour , I once again checked the app , and to my surprise, noticed my account had been refunded! I had a missed voicemail from Phill with Spin back up advising me that he had located the scooter and my activity and refunded me. Information technology WAS THAT Piece of cake!!!! They jumped right on it and resolved the problem. I AM So IMPRESSED! THIS IS EXCEPTIONAL CUSTOMER SERVICE. Thank you and I'thousand amazed at your professionalism and quick reponse.

Genius.. but

Information technology was ALOT of fun. The scooters were quicker than I idea they'd be. I also similar the fact that they're providing a service that helps requite people easier and possibly more accessible or efficient means of transportation. Whether information technology's a daily commute to work across the city, getting to your next course across campus or only a fun cruise around the town with friends, this is a quick and budget friendly way to do so! It's pretty directly frontward to get-go your ride but if you lot see an issue like I did midway through my ride. Which brings me to my decision this probably one of the worst customer service/help set ups I've ever came across. I happened to run into an issue on my offset ride and I ended my ride early which prompted the app to ask for a photo of where you parked it and thinking I had to reload my account with funds to ride longer I "parked" information technology in a non parking zone to quick reload and hop back on but ended up being locked off the scooter a mile and a half away from my vehicle. Also mind you that it states you can be charged a penalization fee if left exterior of a designated parking zone and these things are locked and besides heavy to simply walk it to a parking zone. Their simply means of support were sending and electronic mail and waiting for a reply or calling a number in which nobody picked up and information technology went to a generic voicemail to go out a message for a telephone call back. I received a phone call two hours after the fact I and a e-mail answer probably iv-5 hours afterwards. Could be 4 stars?

Great Customer Support

I recently used the spin scooters in Orlando. Make certain you get over the options advisedly in the app especially if using Apple Pay( the 20$ is security deposit doesn't hateful it's the day pass). Nosotros had a corking ride and they are attainable scooters anywhere downtown. The scooters experience very safe and only allow yous to go x mph. I had a few issues with agreement the costs when we finished and realized how much we ended upwardly spending over the 3 hours.(we accidentally paid by the 60 minutes) Brand sure you buy a 24-hour interval pass or hour pass and so you're not paying past the minute(my gf and I made that fault). I was able to talk to a customer support rep , Lisa, and she couldn't accept been more understanding and helpful. I had no problem accepting the fact that we probably made a mistake, merely Lisa showed 18-carat compassion and detailed how the system works and the all-time options going forward. She gave us both significant refunds and understood our mistakes. I only to desire use Spin electric scooter at present because of her service skills and pity. Nosotros take several dissimilar brands in Orlando and I'm so glad that I was able to talk someone who really understood the problem. I look frontwards to using Spin in the future. I always applaud and recognize quality client care! Thanks once more Lisa!

The developer, Skinny Labs Inc., indicated that the app'due south privacy practices may include handling of information every bit described below. For more than data, encounter the programmer'due south privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Fiscal Info
Location
Contact Info
User Content
Identifiers
Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you lot utilize or your age. Learn More

Information

Seller

Skinny Labs Inc.

Size

96.1 MB

Category

Travel

Compatibility

iPhone: Requires iOS xiii.0 or later on.

iPod touch: Requires iOS thirteen.0 or later.

Languages

English, Catalan, Filipino, French, German language, Korean, Portuguese, Russian, Simplified Chinese, Somali, Spanish, Traditional Chinese, Vietnamese

Age Rating

17+ Unrestricted Web Access

Location

This app may use your location even when it isn't open, which can decrease battery life.

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Wallet

Go all of your passes, tickets, cards, and more in one place.
Family Sharing

Upward to six family members can use this app with Family Sharing enabled.